Question 1

How much is shipping?

Accepted Answer

Shipping is free on every order. Most orders arrive within 5–8 business days.

Question 2

Where do you ship?

Accepted Answer

We currently ship to addresses in the United States.

Question 3

How do I track my order?

Accepted Answer

Use the Track page with your order number and email, or with the tracking number from your shipping email.

Question 4

Can I change my order after placing it?

Accepted Answer

Write to us within a few hours of ordering and we will do our best to update it before it ships.

Question 5

How does Subscribe & Save work?

Accepted Answer

Choose a delivery every 30, 60 or 90 days and save 20% on each delivery. Pause, skip or cancel anytime from your account.

Question 6

Can I skip a delivery?

Accepted Answer

Yes. Open Subscriptions in your account and choose Skip next delivery.

Question 7

Which products are melatonin-free?

Accepted Answer

Look for the Melatonin-free mark on the product page. Products that contain melatonin list the amount and warnings near the price.

Question 8

Should I talk to my doctor first?

Accepted Answer

If you are pregnant, nursing, take medication or have a medical condition, please check with a healthcare professional before using any supplement.

Question 9

What if my order arrives damaged?

Accepted Answer

Lunieo does not offer a trial period. If an order arrives damaged or is not what you ordered, email us with your order number and we will help.

Question 10

Do I need an account to order?

Accepted Answer

No. You can check out as a guest and create an account later to manage subscriptions.

Frequently asked questions

Shipping