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Returns

Last updated 9/27/2026

No trial period

Lunieo does not offer a trial period. An order is a purchase, not a sample to try and send back.

Damaged or incorrect orders

If a package arrives damaged, or the item is not what you ordered, email contact@lunieo.com with your order number. Include a photo when you can. We will help with that order.

Contact

Questions about an order? Write to contact@lunieo.com and a real person will reply.